Terms and Conditions

Welcome to Zen Mortgage Leads! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or our services.

Definitions

In these terms and conditions:

  • “We”, “Us”, “Our” refers to Zen Mortgage Leads and its parent corporation, Zenlead Inc.
  • “You”, “Your” refers to the user or viewer of our website and services.
  • “Services” refers to the lead generation and marketing services provided by Zen Mortgage Leads, including but not limited to Facebook Ads and Google PPC campaign management.

Use of Website

This website is intended for use by individuals seeking information about our services and for clients utilizing our services. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website or in any way which is unlawful, illegal, fraudulent, or harmful.

Services OfferedWe provide digital marketing services specifically tailored for mortgage brokers, including:

  1. Facebook Ads campaign management to generate exclusive mortgage leads.
  2. Google PPC campaign management to attract motivated homebuyers and refinance prospects.
  3. Lead nurture follow-up systems using email and SMS automation.
  4. Google Maps SEO
  5. Website building

Payment and Fees

You agree to pay all fees associated with the services you purchase from us. Payment terms will be outlined in your service agreement. We reserve the right to change our fees at any time, provided that we give you reasonable notice of any changes.

Intellectual Property

The content, layout, design, data, graphics, and other materials on this website are protected by intellectual property laws and are owned by Zen Mortgage Leads. You may not reproduce, duplicate, copy, sell, or otherwise exploit our website or its content for any commercial purpose without our express written consent.

Limitation of Liability

To the fullest extent permitted by applicable law, Zen Mortgage Leads shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

to the extent permitted by applicable law, in no event shall the site, the service, its affiliates, directors, or employees, or its licensors or partners, be liable to you for any loss of profits, use, or data, or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from: (a) the use, disclosure, or display of your user content; (b) your use or inability to use the service; (c) the service generally or the software or systems that make the service available; or (d) any other interactions with use or with any other user of the service, whether based on warranty, contract, tort (including negligence) or any other legal theory, and whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. some jurisdiction limit or do not permit disclaimers of liability, so this provision may not apply to you.‍
 

If you have a dispute with one or more users, a restaurant or a merchant of a product or service that you review using the Service, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis. We make no warranties, expressed or implied, regarding the effectiveness, reliability, or suitability of our services for your specific needs. We do not guarantee any specific results from the use of our services.

The Service, Is Provided “AS is,” Without Warranty Of Any Kind. Without Limiting The Foregoing, We Expressly Disclaim All Warranties, Whether Express, Implied or Statutory, Regarding The Service Including Without Limitation Any Warranty of merchantability, Fitness for a particular purpose, title, security, accuracy and non-infringement. without limiting the foregoing, we make no warranty or representation that access to or operation of the service will be uninterrupted or error free. you assume full responsibility and risk of loss resulting from your downloading and/or use of files, information, content or other material obtained from the service some jurisdictions limit or do not permit disclaimers of warranty, so this provision may not apply to you.

Privacy Policy

Your use of this website and our services is also governed by our Privacy Policy. Please review our Privacy Policy, which is incorporated into these terms and conditions by reference, to understand our practices regarding your personal information.

Use Restrictions

Your permission to use the Site is conditioned upon the following use, posting and conduct restrictions:
 
You agree that you will not under any circumstances:
 
– collect or harvest any personal data of any user of the Site or the Service
 
– use the Site or the Service for the solicitation of business in the course of trade or in connection with a commercial enterprise;
 
– distribute any part or parts of the Site or the Service without our explicit written permission (we grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly-available searchable indices but retain the right to revoke this permission at any time on a general or specific basis);
 
– use the Service for any unlawful purpose or for the promotion of illegal activities;
 
– attempt to, or harass, abuse or harm another person or group;
 
– provide false or inaccurate information when registering an account;
 
– interfere or attempt to interfere with the proper functioning of the Service;
 
– make any automated use of the Site, the Service or the related systems, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
 
– bypass any robot exclusion headers or other measures we take to restrict access to the Service, or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data;
 
– circumvent, disable or otherwise interfere with any security-related features of the Service or features that prevent or restrict use or copying of content, or enforce limitations on use of the Service or the content accessible via the Service; or
 
– publish or link to malicious content of any sort, including that intended to damage or disrupt another user’s browser or computer.
 
Online Content Disclaimer
 
Opinions, advice, statements, offers, or other information or content made available through the Service, but not directly by the Site, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content.
 
We do not guarantee the accuracy, completeness, or usefulness of any information on the Site or the Service nor do we adopt nor endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statement made on the site.  Under no circumstances will we be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Service, or transmitted to users.
 
Though we strive to enforce these Terms of Use, you may be exposed to User Content that is inaccurate or objectionable when you use or access the Site or the Service. We reserve the right, but have no obligation, to monitor the materials posted in the public areas of the Site or the Service or to limit or deny a user’s access to the Service or take other appropriate action if a user violates these Terms of Use or engages in any activity that violates the rights of any person or entity or which we deem unlawful, offensive, abusive, harmful or malicious. If you become aware of a misuse of our Service or violation of these Terms of Use, please contact us support@zenlead.io.
 
Links to Other Sites and/or Materials
 
As part of the Service, we may provide you with convenient links to third party website(s) (“Third Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). These links are provided as a courtesy. We have no control over Third Party Sites or Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content. 
 
Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply our approval or endorsement. 
 
If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies, including these Terms of Use, no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any Third Party Site to which you navigate from the Site or relating to any applications you use or install from the Third Party Site.
 
Copyright Complaints and Copyright Agent
 
(a) Termination of Repeat Infringer Accounts. We respect the intellectual property rights of others and requires that the users do the same. Pursuant to 17 U.S.C. 512(i) of the United States Copyright Act, we have adopted and implemented a policy that provides for the termination in appropriate circumstances of users of the Service who are repeat infringers. We may terminate access for participants or users who are found repeatedly to provide or post protected third party content without necessary rights and permissions.
 
(b) DMCA Take-Down Notices.  If you are a copyright owner or an agent thereof and believe, in good faith, that any materials provided on the Service infringe upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (see 17 U.S.C 512) (“DMCA”) by sending the following information in writing to the our designated copyright agent at support@zenlead.io:
 
1.   The date of your notification;
 
2.   A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
 
3.   A description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
 
4.   A description of the material that is claimed to be infringing or to be the subject of infringing activity and information sufficient to enable us to locate such work;
 
5.   Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and/or email address;
 
6.   A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
 
7.   A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
 
Intellectual Property
 
You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Service, including applicable copyrights, trademarks and other proprietary rights. Other product and company names that are mentioned on the Service may be trademarks of their respective owners. We reserve all rights that are not expressly granted to you under these Terms of Use.
 
User Consent to Receive Communications in Electronic Form
 
For contractual purposes, you: (a) consent to receive communications from us in an electronic form via the email address you have submitted; and (b) agree that all Terms of Use, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.
 
We may also use your email address to send you other messages, including information about the Site or the Service and special offers. You may opt out of such email by changing your account settings, using the “Unsubscribe” link in the message if one is provided, or by sending an email to support@Zenlead.io.  
 
Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.
 
Modification of Terms of Use
 
We can amend these Terms of Use at any time and will update these Terms of Use in the event of any such amendments. It is your sole responsibility to check the Site from time to time to view any such changes in this agreement. Your continued use of the Site or the Service signifies your agreement to our revisions to these Terms of Use. We will endeavor to notify you of material changes to the Terms by posting a notice on our homepage and/or sending an email to the email address you provided to us upon registration. For this additional reason, you should keep your contact and profile information current. Any changes to these Terms (other than as set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of one of our officers. No purported waiver or modification of this agreement on our part via telephonic or email communications shall be valid.
 
General Terms
 
If any part of this Terms of Use agreement is held or found to be invalid or unenforceable, that portion of the agreement will be construed as to be consistent with applicable law while the remaining portions of the agreement will remain in full force and effect. Any failure on our part to enforce any provision of this agreement will not be considered a waiver of our right to enforce such provision. Our rights under this agreement survive any transfer or termination of this agreement.
 
You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
 
These Terms of Use and your use of the Site are governed by the federal laws of the Canada and the laws of the Province of Ontario, without regard to conflict of law provisions.
 
We may assign or delegate these Terms of Service and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without our prior written consent, and any unauthorized assignment or delegation by you is void.
 
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE PRIVACY POLICY AT https://zenmortgageleads.com/privacy-policy/ REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
 
Terms of Service for SMS Communication
 
1. Users can expect to receive the following kinds of messages when they opt in to SMS and/or webchat communication:
 
• appointment confirmations and links
 
• account information
 
• product information
 
• marketing messages
 
• help requests
 
• webchat widget responses
 
• plus opt-in and opt-out confirmations
 
2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time (or text “START”) and we will start sending SMS messages to you again.
 
3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance.
 
4. Carriers are not liable for delayed or undelivered messages
 
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive about 10 SMS messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
 
6. We use artificial intelligence (AI) chatbots and voice AI, which you may or may not be interacting with during our demo. You consent to AI using your data in order to provide the best experience for you.
 
7. If you have any questions regarding privacy, please read our privacy policy: https://zenmortgageleads.com/privacy-policy/
 

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms and conditions.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Zen Mortgage Leads is established, without regard to its conflict of law provisions.

Changes to Terms and Conditions

We reserve the right to modify or replace these terms and conditions at any time. It is your responsibility to check these terms and conditions periodically for changes. Your continued use of the website and our services following the posting of any changes to these terms and conditions constitutes acceptance of those changes.

Contact Information

If you have any questions about these terms and conditions, please contact us at support@zenlead.io